Speed Post Manual 2011 (Operational Manual)

Speed Post Manual:- It is an operational manual of speed post. All operational work related to speed post like booking to delivery has been mentioned in this speed post manual. It issued in the year 2011 by the Department of posts. No, any amendment is done after the issuance of this manual.

Speed Post Manual 2011 image

Speed Post Manual objective 

Speed Post is the domestic express mail product of the Department of Posts. It was introduced in 1986 and provides time-bound and express delivery of letters, documents, and parcels across the nation. 

A Track and Trace facility is available for the customers of Speed Post, through which the customers can track the movement of Speed Post articles from the stage of booking to delivery. India Post also provides International EMS service for 98 countries across the world, which covers International EMS documents and merchandise. 

Over the last 25 years or so, Speed Post has witnessed continuous positive growth and has become a trusted express product. As part of the Mail Network Optimisation Project undertaken recently by India Post to streamline core mail operations, processes followed with respect to Speed Post operations have recently been redesigned. 

While the new processes are already in place in bigger cities, they are being rolled out in relatively smaller cities in a phased manner. Accordingly, an operational manual containing the description of each and every activity associated with Speed Post has been prepared. 

This operation manual for Speed Post strives to become the reference point and a guidebook for performing Speed Post operations across the country. The existing instructions, with changes wherever required, will be integrated with this manual. The key aspiration guiding this manual is to ensure that Speed Post service becomes more reliable and consistent. Since an efficient operation constitutes the basis for reliable product delivery, this manual is centered around operational details to be followed at each process step in the mail handling value chain. 

A modular approach has been followed in describing various activities. In the subsequent versions of the manual, customer-service related activities would also be incorporated. 

This manual is also designed with an objective to achieve standardization in the processes across the country. Besides, a detailed description of the performance management system has also been provided, which would become an effective tool for performance monitoring at all levels. 

Speed Post Manual PDF

Hey, friends, today I am sharing here the speed post manual pdf download file. You can download it from the below link. This manual of speed post is very important for the LDCE exam of the Department of Posts.

Click here to download Speed Post Manual PDF

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